Leonardo Hotel Belfast

Did not have breakfast so can't comment but the coffee bar was nice & they have a little 'shop' that sells snacks if you don't feel like eating a large plate from Room Service late at night! Fab location for my needs - a concert at The Limelight venue. It's right next to a Starbucks & the bus station that provides the routes to both airports. Our room was spacious, clean & very comfy. The beds were nice & firm - we both had a great night's sleep. They provide pillows of varying firmness which is great! Bottled water was provided in room too alongside teas, coffee & biscuits :) Bathroom & carpet were both clean which is very important for me!

Always had to ask for something, not consistently replenished ie. Cups, glasses, spoons, jams, fruit salad. As soon as I found a member of staff they were happy to replenish but this should be automatically done.

Quick check-in, the large quiet room and friendly, helpful staff.

I took my son to Belfast for the night as a birthday surprise. I called ahead to enquire if it would be possible for us to check in early and the receptionist named Olivia said she couldn't guarantee but would try her best. We arrived around 1pm and went in just to check and Olivia greeted us at the desk and said she had secured us our room early which was so so kind. We went up and on the desk was a Handwritten Card and bag of Chocolates for my son. He was so taken aback and absolutely loved them, it really made him feel so special. Olivia was fantastic, such a kind gesture, a really lovely girl and a credit to the hotel! We only stayed one night but we cannot wait to go back again and hopefully stay a little longer next time.

The staff were all extremely pleasant, helpful and professional. There are limitedGluten Free breakfast options but I did appreciate that they kept the gluten free bread in the kitchen and toasted it there so there was no risk of cross contamination by my having to use the communal toaster in the breakfast room.