Did not have breakfast so can't comment but the coffee bar was nice & they have a little 'shop' that sells snacks if you don't feel like eating a large plate from Room Service late at night! Fab location for my needs - a concert at The Limelight venue. It's right next to a Starbucks & the bus station that provides the routes to both airports. Our room was spacious, clean & very comfy. The beds were nice & firm - we both had a great night's sleep. They provide pillows of varying firmness which is great! Bottled water was provided in room too alongside teas, coffee & biscuits :) Bathroom & carpet were both clean which is very important for me!
Lja
July 2024
Room; level of house keeping good. Good sized room for two people comfortable bed. Reasonable soundproofing Location: excellent for exploring Belfast and its attractions. Good access to local restaurants,shops and public transport Breakfast: mixed experience. Monday: reasonable selection, shortage of mugs. Replenishment of food patchy. Tuesday: Replenishment of food very sporadic. Staff knowledge of food and availability poor. lack of management supervision of floor staff. Orange juice not refilled despite request, also with fruit. Severe Lack of interest and awareness surroundings and guest requirements in male floor staff Wednesday: much improvement from previous issues seemingly due to more mature male supervising the dining room. We did point out no plates for hot food, but this was remedied almost immediately.
Paul
April 2025
Nice room and comfortable bed very very pleasant staff
Nancy
March 2024
Location is excellent. The staff were all very friendly and helpful. We stayed in an executive double room and the facilities were great; the mini fridge was replenished with two cans of coke and bottled water each day. There was a coffee machine and kettle, with the coffee and biscuits again replenished daily. Daily maid service was available if required. The room was quiet (5th floor), although internal facing, so no view. Room was always warm, but could be cooled using the air conditioning.
Keith
July 2024
2 of us stayed in a lovely clean room. Bathroom was clean. Beds were comfortable. I get cold easily so I tried turning on the heating. It came on hours later and then turned off itself somehow even though it was at the highest setting. Wasn’t really bothered by it as I just layered up but would prefer that to be fixed for the next guest. Breakfast is great if you go down before 8:45am. After that, the options are limited even though breakfast closes at 10am - we came at 9am on one morning and didn’t have many veg options remaining apart from tea, coffee, croissants and bread. There were a few eggs left but they were cold and same with the baked beans. I really like the mushrooms at breakfast but there were none on the 2nd day and it wasn’t topped up. Juices were also finished and not topped up.
Amisha
April 2025
Very efficient friendly check-in, room comfortable and a good size. Location of the hotel was excellent with easy access to all sights/attractions. We were in the city to see a concert at the SSE arena and it was an easy and pleasant walk away. We didnt eat in the restaurant but had a snack in the bar which was delicious and served promptly. The hotel felt very secure.
Carolyn
March 2025
Location was within walking distance to a lot of places we wanted to visit and there were also plenty of shops, restaurants, bars nearby. The area felt very safe even late at night. The room was very comfortable. I couldn’t fault it in any way but it was a very standard hotel room. We didn’t have a huge amount of interaction with staff but everyone we did speak to were friendly and helpful.
Saoirse
March 2025
Loved how it smelled so nice when i first walked in. I asked if i could check in early morning and they had no problem with that (subject to availability of course) Using your room key for lift. Spacious room i got! Bed was super comfy and tv was good, all channels were there :D I had an early flight so would of missed breakfast (important part of my day :) ) so i asked if i could take away some breakfast and the staff were so helpful and let me take it in a t/a box! The lady who worked at the breakfast gave me bottled water, even offered me coffee but no lid so i declined :) then she offered me an orange 🥰 so lovely and generous!
Fong
March 2025
Roman
November 2023
When I visit Belfast, this hotel is my go-to choice as it's in my preferred city centre location. Very easy to walk to city attractions, shops, restaurants as well as the Grand Central bus and train hub. Comfortable bed, plenty of complimentary tea and coffee in room. Fluffy towels and comp toiletries.
Zelda
April 2025
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